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Resources

Helpful resources to bring clarity.

Use these resources to learn more about out-of-network medical bills, how to deal with them, and how to avoid them.

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The Top Out-of-Network Risks

More than half of Americans have received an unexpected out-of-network bill. So what’s the secret to NOT getting one? Know when you’re most at risk of going out-of-network so you can prevent it from happening the first place.

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All about Deductibles, Copays, and Coinsurance

Deductible, copay, and coinsurance are common terms in health care – but what do they really mean? And how do they affect you?

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What is “Out-Of-Network” (and how can you avoid it)?

Out-of-network means that no contract exists between the provider and insurance company. In many cases, out-of-network providers charge prices significantly higher than market rates.

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Podcast: Taking the Surprise Out of Surprise Medical Bills

Learn more about the No Surprises Act and how it affects patients, hospitals and insurers in this informative podcast from UnitedHealth Group.

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What is Naviguard?

Naviguard was created to help deal with unexpected, out-of-network medical bills. Our goal is to provide clarity and to help reduce the costs of unexpected and excessive out-of-network bills.

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Healthcare Billing Glossary

There are many terms in the world of health insurance that can be hard for patients to understand. This guide breaks down some of the most common terms in healthcare billing.

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Video: No Surprises Act Overview

On January 1, 2022, the No Surprises Act (NSA) went into effect, prohibiting surprise medical bills for many — but not all — out-of-network services. However, there are still situations when patients are not covered by the NSA – and that’s where Naviguard comes in.

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Explanation of Benefits (EOB), Explained

It says, “This is not a bill.” So what exactly is an EOB, or Explanation of Benefits. This article breaks down everything you need to know about your EOB.

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Resources

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