Although air ambulance services are included in the No Surprises Act — a law that prohibits balance billing for most out-of-network health care services — the Act doesn’t cover ground ambulance services. So, what can you do if you get a balance bill from a ground ambulance service?

Some providers overbill for out-of-network health care services. Review medical bills, negotiate, and seek assistance to avoid excessive charges.

Health-related benefits are important to attract and retain employees. Sometimes employees use out-of-network providers because they have no option. Good news: out-of-network health care doesn’t have to mean out-of-control cost.

In 2022, the No Surprises Act went into effect prohibiting medical balance bills for many out-of-network services. Get a summary on NSA with Naviguard.

EOB stands for Explanation of Benefits and is sent by your insurance company after a doctor visit/procedure. Naviguard has defined what EOB means for you.

It's a common understanding that going out-of-network for health care can result in higher costs compared to staying in-network. But, out-of-network health care costs don’t have to be a major barrier to well-being.

According to the American Medical Association, behavioral health generally refers to mental health and substance use disorders, life stressors and crises and stress-related physical symptoms.

Imagine if you had to pay the full cost for all your health care. Chances are, you couldn’t. That’s why there’s health insurance.

Health care costs are continuing to rise, which makes managing medical expenses a pressing concern for both employees and employers.

Those eye-opening facts underscore the fears and challenges many people face dealing with the complicated health care system and its costs, especially the cost of out-of-network medical providers.