Naviguard is a UnitedHealthcare service that uses advanced analytics and effective strategies to review and resolve out-of-network balance medical bills.
Over the years, Naviguard advisors and negotiators have helped hundreds of thousands of members reduce their out-of-network costs. See what some of our members say about their experience and the support they received from Naviguard.
If you have worked with Naviguard in the past, please leave us a review below.
“This was such a blessing. My advisor explained everything and sent us the info we needed. She did all the work and kept us in the loop. Such a relief to know this has been taken care of, and I could put my focus on my husband’s health rather than fight with providers.”
Learn more“They were able to resolve my issue in a very favorable way. I just gave them the information and they did all the work.”
“I’ve never heard of this service until I had a large balance on an out-of-network ambulance bill. Somehow this bill was reduced by nearly $500. Thank you!!”
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“Definitely will recommend Naviguard, they were extremely helpful and took over the issue right away and fixed it. Thank you, thank you!!!!!!!!!!!!!!!!!”
“In addition to a favorable outcome, the overall customer experience was excellent. First, it was easy to get a representative on the phone without going through several annoying phone menus. The interactions via email were simple to use and very straightforward.”
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Over $260 million in total member savings to date
Savings measured by taking the difference between the aggregate out-of-network original billed amount and the aggregate final allowed amount under the plan during January 2021–August 2024 for cases in which Naviguard was engaged by a member to negotiate a balance bill on the member’s behalf. Includes disputed claims but excludes denied claims.
Naviguard has handled hundreds of thousands of cases to help resolve out-of-network medical bills.
Naviguard engages with over 12,500 providers across the United States in over 160 care specialties.
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Have a question for Naviguard or want to learn more about our out-of-network medical bill services?
*Experiences and results for individuals will vary. Naviguard makes no guarantee that any individual (or any group collectively) will achieve certain results.
