Understand Your EOB and Bill

Let’s take a look at how to read your EOB. Then you can determine if there are errors, and prepare for a potential balance bill.

Explanation of Benefits Worksheet

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Make sense of the information provided on your Explanation of Benefits (EOB) statements.

Member Story

Kate reacts quickly to charges from an allergist.

Kate’s primary care physician referred her to an allergist for testing and a follow-up visit. After seeing the new provider, Kate received an Explanation of Benefits (EOB) statement including costs not covered by her insurance.
Kate was confused—her visit with the allergist started with an in-network referral. Using Naviguard, Kate armed herself for making some calls.

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Got a Bill?

Let’s see if you need to pay the whole thing.